Having been involved with and part ownership of high volume manufacturing companies over the years. I can tell you one thing. Expanding is the number one most stressful thing ever.BigAl52 wrote:Anytime you expand and grow bigger there is going to be more issues. Because the chances have increased with expansion.
I'm honored. I do take my duties as a cheesehead very seriously.The Wiz wrote:I ... Ok, I done. I do agree though with what North Country Gal said. Concise and to the point. You are turning into my second favorite cheese head.
To each their own. One man's trash is another man's treasure. I just expect to get what I paid for. Nothing more or nothing less. I understand that things happen. And, I do believe Henry will try to make things right. I think it should be the expectation and not the rule.bmur66 wrote:I work for a well known knife manufacturer and we probably operate in very similar ways to a gun manufacturer. I can tell you that when demand exceeds production capabilities and you are stressed to get things out to paying customers some little things can slip by. I don't know exactly what kind of QC problems people are experiencing but I would be more concerned over a functional defect than a minor cosmetic defect. I expect a gun that cost a good chunk of change to function properly after passing a final inspection. It sounds to my like Henry stands behind their product and will make things right. I have been impressed with my experience with them so far.
By minor cosmetic defect I mean a little barely noticeable scratch that you would never notice after you take your gun out in the woods a time or two or maybe a small ding in the wood. What you are describing would be unacceptable to me in a new gun also. Why do you suppose the barrel was copper fouled?GFK wrote:To each their own. One man's trash is another man's treasure. I just expect to get what I paid for. Nothing more or nothing less. I understand that things happen. And, I do believe Henry will try to make things right. I think it should be the expectation and not the rule.bmur66 wrote:I work for a well known knife manufacturer and we probably operate in very similar ways to a gun manufacturer. I can tell you that when demand exceeds production capabilities and you are stressed to get things out to paying customers some little things can slip by. I don't know exactly what kind of QC problems people are experiencing but I would be more concerned over a functional defect than a minor cosmetic defect. I expect a gun that cost a good chunk of change to function properly after passing a final inspection. It sounds to my like Henry stands behind their product and will make things right. I have been impressed with my experience with them so far.
As far as my experience, I brought home my new, shiny H009 on December 21st as a Christmas present to myself. Wanting to shot it that weekend, I started cleaning it. To my surprise, my barrel appeared to be fouled with copper. Customer service was prompt in addressing the issue. When I received the rifle back on the 16th of January after cleaning, the barrel was still fouled. After speaking with the LGS, I used TeTra Gun. Functionality may be a matter of perspective. Mechanical, it may have worked. Placing ordnance on target, that was in question. But, that is just me.
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). When disassembled, it looks like the ding happened during assembly (dropped on the floor?). I expect Henry would replace the forearm, but they'd never be able to match the wood, and it has a lot of figure. So I'm fixing it myself, filing down a little triangle of Walnut I glued in to replace that tiny chip out of the corner. I'm taking a break to keep from screwing it up at the last second .
One would think that test firing would not cause such a thing. Maybe, it could be the cleaning process?Yornoc3 wrote:That sure is odd. It makes me wonder where in its life it was fired enough to copper foul. You'd think a couple of rounds test fired wouldn't do it. Might there be some barrel finishing process (that I've never heard of) where that could happen?
A minor cosmetic defect is what I'm addressing today, on the 2013 H009. It has a small chip missing on the forearm where it meets the receiver, something I didn't even notice when I bought it. It's hardly noticeable, but it bugs me (Ya, I know, I'm a rifle looney
Well, "the truth should set you free."JNG3 wrote:OK, time for me to be the resident forum jerk. Here is a list of defects I've personally witnessed concerning Henry firearms in the last 2 years.
1. Very rough lands and grooves in the center fire bores.
2. The ever present 'dark lines' running the length of the bore on the center fire models that don't exist on any other makers firearms.
3. Very faint or shallow rifling on the rim fire bores.
4. The occasional poorly fitted stock to metal work.
5. Canted sights on the rim fires. Mostly the rear sight which is not easily correctable.
6. Feeding issues surrounding the magazine tube/follower and or lifter/carrier.
7. Not neutralizing the metal work after blueing correctly, leading 'after rust'.
8. One loose barrel on a NIB H001.
And this is just what I can easily remember off the top of my head. I think HRA is a fantastic company. They DO make great firearms when they get it right. I"m just starting to see more of the bad slipping through than what I think is reasonable. CS is also not quite what it used to as well. HRA needs to slow down a bit. Gradual expansion can be a great thing. Rapid expansion can be catastrophic to a companies future if done poorly. Now nowhere did I make mention of slight dings or scratches known in the industry as "handling marks". This happens whether we the consumer likes it or not. It is the mechanical issues I find objectionable.
Sorry. Just meant, I would not refer to your comments as being a jerk. But, just being honest.JNG3 wrote:GFK, I guess I'm dense. What exactly does this mean in reference to my post..."the truth should set you free" ?
