Long wait for service?

[Ernie]

Welcome to the forum. Get calling....you know what they say about the squeaky wheel.

[BrokenolMarine]

Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.

[Yornoc3]

I also found Leverevoulution 250 grain Monoflex ammo to be accurate in my 45-70 single shot, it shot to the same accuracy as 300 grain conventional soft points, 3 shot groups real close to an inch at 100 yards.

[Cokepelli]

Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.

He sure does!!! I emailed him this evening and had a response within 5 minutes. To say he was upset that it has taken as long as it has is an understatement! Daniel emailed me within minutes of Mr. Imperato and I was informed that they have all my communications with them in their system and will have this resolved within 48 hours. Looking forward to having my rifle back in time for this upcoming season!

[JEBar]

Yep .... no surprise whatsoever at Anthony's reaction

[BrokenolMarine]

Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.

He sure does!!! I emailed him this evening and had a response within 5 minutes. To say he was upset that it has taken as long as it has is an understatement! Daniel emailed me within minutes of Mr. Imperato and I was informed that they have all my communications with them in their system and will have this resolved within 48 hours. Looking forward to having my rifle back in time for this upcoming season!

Told you that Anthony really does care. Reasonable is no problem, but the delay without keeping you informed, and that long delay... Anthony will make it right.

Jim

[Mags]

.
Great company lead by a great president!

[JEBar]

from all I've heard and personally seen, Anthony is dedicated to his company providing exceptional service after the sale .... I seriously doubt that we will ever hear any specifics on the rumbling that has to be going on behind the scenes .. ..

[Mags]

.
Ya there had to have been a 'sit up straight' moment for Dan to have followed up almost immediately.

[Cokepelli]

My BBS will be back in my possession today! Barrel had to be replaced. Thanks everyone for your input.

[Mags]

.
That seemed the most likely outcome from your problem description. Suppose we'll never know what their "adjustments" comment was referring to.
Anyway, congrats and may it shoot straight on your hunt!

My BBS will be back in my possession today! Barrel had to be replaced. Thanks everyone for your input.

[JEBar]

My BBS will be back in my possession today! Barrel had to be replaced. Thanks everyone for your input.

yep, Anthony must have kicked things into high gear ...

[BigAl52]

Great to hear they do care. Not many companys around like them.

[JEBar]

My BBS will be back in my possession today! Barrel had to be replaced. Thanks everyone for your input.

bumping back up in hope of an update

[Cokepelli]

I received my gun back within 48 hours of reaching out to Mr. Imperato. They ended up replacing the barrel and adjusted the lock up(not sure what that is). I haven't had a chance to go out to sight it in yet but will be doing that this week sometime. In addition, Henry was kind enough to send me a bunch of swag. Although this wasn't necessary, it was truly appreciated! It just shows they care enough to make it right. This is one of the reasons I went with a Henry in the first place.

[JEBar]

good to hear its home .... looking forward to impressions after you are able to spend some time sending rounds down range .... be sure to take a look at our How Many ? thread (link below) and add your 44 to our community's total


http://henryrifleforums.com/viewtopic.p ... 38#p114338

[Vaquero]

I received my gun back within 48 hours of reaching out to Mr. Imperato. They ended up replacing the barrel and adjusted the lock up(not sure what that is). I haven't had a chance to go out to sight it in yet but will be doing that this week sometime. In addition, Henry was kind enough to send me a bunch of swag. Although this wasn't necessary, it was truly appreciated! It just shows they care enough to make it right. This is one of the reasons I went with a Henry in the first place.

Good to know there are still a few good companies out there today. We all know this is one.
Man I hope she shoots like a dream now, and wish you luck on the upcoming season.

RP

[Mags]

.
Congrats on it's return home! I didn't think bolt lockup would be adjustable in a non-gear driven action. So that is a puzzling/interesting remark.
I'm sure you'll let us know how it shoots now.

I received my gun back within 48 hours of reaching out to Mr. Imperato. They ended up replacing the barrel and adjusted the lock up(not sure what that is). I haven't had a chance to go out to sight it in yet but will be doing that this week sometime. In addition, Henry was kind enough to send me a bunch of swag. Although this wasn't necessary, it was truly appreciated! It just shows they care enough to make it right. This is one of the reasons I went with a Henry in the first place.

[Cokepelli]

BEST I COULD DO.png

Here is the update. After the final adjustments the last 2 were in the orange at 100 yards. I'd say I am good to go now!

[TMB]

I'd say you have it dialed in. Good shootin!