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Henry quality control

here is a place to discuss anything related to Henry
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GFK
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Joined: Tue Oct 17, 2017 12:56 pm
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Re: Henry quality control

Post by GFK » Thu May 31, 2018 2:18 pm

Shakey Jake wrote: I hated to send it back but I felt it was necessary.
Understood. Hopefully, it will be awhile before you have to do that again.
Actions speak louder than words (Matthew 21:28-31).

jcch004dd

Re: Henry quality control

Post by jcch004dd » Fri Jul 06, 2018 11:21 pm

I haven't bought a new Henry since they greatly expanded their line. I can only speak to the quality and customer service experience I've had. I had a problem for-end stock once. The whole wood set was promptly replaced with very figured fiddle-back walnut. I was so happy I sent Anthony a gift card to a nice restaurant close to the factory in New Jersey. I hope he had a great meal there.

I would say when the right Henry comes along (4th Edition Deluxe big boy) I'll fall off the wagon again.

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