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H001 back to the mother ship
Posted: Thu May 06, 2021 2:15 pm
by Centaur
My H001 refuses to eject the last case, so it just got sent to New Jersey for warranty. Any idea what kind of turnaround time is normal? Should be a pretty easy fix (I hope).
Re: H001 back to the mother ship
Posted: Thu May 06, 2021 3:16 pm
by JEBar
I don''t know that there is a "typical" turn around period .... in my experience back in pre-covid days it has been a couple of weeks +/-
Re: H001 back to the mother ship
Posted: Fri May 21, 2021 3:02 pm
by Centaur
Got the rifle back today. The Service Resolution form says “Replaced bolt assembly, action spring and carrier feed lever, adjusted action, checked over okay, test fired ok.”
Quick action on Henry’s part, and now I understand about their great customer service. Very impressed!
Re: H001 back to the mother ship
Posted: Fri May 21, 2021 4:52 pm
by JEBar
sounds like you pretty much have a new action .... looking forward to your report after you send some rounds down range
Re: H001 back to the mother ship
Posted: Fri May 21, 2021 5:14 pm
by markiver54
JEBar wrote: ↑Fri May 21, 2021 4:52 pm
sounds like you pretty much have a new action .... looking forward to your report after you send some rounds down range
Ditto....
Re: H001 back to the mother ship
Posted: Sat May 22, 2021 2:48 pm
by Centaur
Took the rifle out today. Functions perfectly now. Good Job Henry!
Re: H001 back to the mother ship
Posted: Sat May 22, 2021 3:26 pm
by JEBar
OUTSTANDING .... pretty much expected but always good to hear
Re: H001 back to the mother ship
Posted: Sat May 22, 2021 5:41 pm
by BigAl52
Henrys customer service is second to no one.