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Cases separating. Warranty service.
Cases separating. Warranty service.
Last weekend I encountered a new issue with my BBX 357. Out of 7 rounds, 2 cases came apart clean in half. The ammo manufacturer is local so I took the box back to them for exchange and inspection. Upon looking in the chamber of the rifle noticed what appears to be a machined ring at about the same spot the cases broke in half. Contacted Henry and described the situation and they just responded that the rifle needs to be sent back in for repair.
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Re: Cases separating. Warranty service.
Interesting. Have you tried other brands on ammo yet?
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Actions speak louder than words (Matthew 7:16-20).
- Shakey Jake
- Drover
- Posts: 4350
- Joined: Wed Aug 16, 2017 11:10 am
- Location: Sugar Land, TX
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Re: Cases separating. Warranty service.
I had to send my .327 back for the same reason. It didn't' matter if it was handloads or factory ammo. I'd get split or bulged cases. I guess the headspace wasn't correct. Oddly enough the barrel was very accurate. The replacement barrel isn't as much so but acceptable. The PIA is having to take everything off and then have to zero it in again. The second time I had to send it back was because the firing pin wasn't striking the primers hard enough. It got so bad that one of ten would fire. The third time I had to send it back was immediately after getting it back the second time. It came back with a cracked stock where it mated to the receiver.
Jake
Jake
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Re: Cases separating. Warranty service.
What a nightmare. Makes me worried about sending mine in. I have replaced the black plastic stick and hand guard with the Henry wood option. Resistant to switch it back before sending it because of the trouble I had installing it, but hearing they cracked yours might change my mind.Shakey Jake wrote: ↑Sun Feb 05, 2023 4:02 pmI had to send my .327 back for the same reason. It didn't' matter if it was handloads or factory ammo. I'd get split or bulged cases. I guess the headspace wasn't correct. Oddly enough the barrel was very accurate. The replacement barrel isn't as much so but acceptable. The PIA is having to take everything off and then have to zero it in again. The second time I had to send it back was because the firing pin wasn't striking the primers hard enough. It got so bad that one of ten would fire. The third time I had to send it back was immediately after getting it back the second time. It came back with a cracked stock where it mated to the receiver.
Jake
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Re: Cases separating. Warranty service.
Hopefully, it will get resolved quickly!
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Actions speak louder than words (Matthew 7:16-20).
- Shakey Jake
- Drover
- Posts: 4350
- Joined: Wed Aug 16, 2017 11:10 am
- Location: Sugar Land, TX
- Contact:
Re: Cases separating. Warranty service.
The good thing is they will make it right.wrwarner wrote: ↑Sun Feb 05, 2023 6:46 pmWhat a nightmare. Makes me worried about sending mine in. I have replaced the black plastic stick and hand guard with the Henry wood option. Resistant to switch it back before sending it because of the trouble I had installing it, but hearing they cracked yours might change my mind.Shakey Jake wrote: ↑Sun Feb 05, 2023 4:02 pmI had to send my .327 back for the same reason. It didn't' matter if it was handloads or factory ammo. I'd get split or bulged cases. I guess the headspace wasn't correct. Oddly enough the barrel was very accurate. The replacement barrel isn't as much so but acceptable. The PIA is having to take everything off and then have to zero it in again. The second time I had to send it back was because the firing pin wasn't striking the primers hard enough. It got so bad that one of ten would fire. The third time I had to send it back was immediately after getting it back the second time. It came back with a cracked stock where it mated to the receiver.
Jake
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Re: Cases separating. Warranty service.
The last barrel on my BBS357 had a chamber that was so rough that it had hard extraction because it was putting deep scratches in my brass. Jope the problem gets resolved the first time you send it in.
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- jstanfield103
- Cowhand
- Posts: 379
- Joined: Sat Nov 12, 2016 4:45 pm
- Location: Kentucky
Re: Cases separating. Warranty service.
Think they are so far behind production that they are not quality inspecting their rifles like they use to. But they do have excellent customer service. Just to bad as of late they are needed more and more. I have had two Henry rifles in the past that had to go back for problems. Received one back with new barrel and one completely new rifle. No problems. I now have a new .44 steel on the way just purchased, crossing my fingers on this one.
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Aim Small, Miss Small
Re: Cases separating. Warranty service.
This is a post that I found from RPP about head spacing and case separation. I found it informative: https://www.marlinowners.com/threads/th ... ss.427537/
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Actions speak louder than words (Matthew 7:16-20).