My "problem child" BB,again

[Bill.68]

Once again this aggravating rifle is aggravating me again. Now, for whatever reason its having feeding issues all over the place. The rounds are apparently slipping past whatever is supposed to keep them in the tube until its time for them not to be completely jamming the rifle up. The come out under the lifter so I can neither open nor close the lever all the way.
WHY???

And, the ejector spring has broken. Yay!
Here is a pic of the problem childs bore. Remember this is a replacement barrel but hey, at least its a 1:20 tube right?





Note the "potholes" in the metal, and these are small ones there are many much bigger and longer and also the entire bore has these defects along its length.
Hmmm, I wonder if these could be these cause of the almost non-existant accuracy??

[JEBar]

no clue ... looks like its time to call and ship it back to Henry with a detailed repair list

[Bill.68]

Well, it would be the 4th trip home. You understand my description as the problem child no?

[leverjc]

I understand about the problem child thing. I have a BBS that went back to Henry five times and never was resolved. The multiple trips to the range, repacking and taking multiple trips to UPS then hoping it gets fixed and being disappointed again. Cussing didn't help the situation but at times it did make me feel slightly better. I think JEBar still has the best idea of sending it back with a detailed repair list. I would also make Mr. Luce aware of the multiple problems you have been having.

[markiver54]

Send those bore pics as well. May be time for a new rifle. Henrys are not cheap. They need to make it right, and I feel like they will.

[BigAl52]

How many times has it been returned to Henry? I give them 3 chances if they dont get it right I want my money back.

[Rifletom]

I understand your frustration, but, snide remarks towards an administrator isn't going to remedy the problem.

[TraderVic]

I just ordered a BBS 357 carbine. Reading this thread of issues with different Henrys is a bit unsettling.

[markiver54]

I just ordered a BBS 357 carbine. Reading this thread of issues with different Henrys is a bit unsettling.

I personally wouldn't worry about it, or question the purchase. This does not happen often. When it does, history show that Henry makes it right.

[The Happy Kaboomer]

When they put out junk. They should replace it...........Call Anthony P...........SEE if his warranty is as good as he says it is.

[The Happy Kaboomer]

IF I had to send a rifle back 5 times I'd tell them to stick it where the sun don't shine...........Up to the forend.

[Vaquero]

IF I had to send a rifle back 5 times I'd tell them to stick it where the sun don't shine...........Up to the forend.

What you said.
Most likely before that...

RP

[markiver54]

How these things are resolved, more times than not, are probably a result of how "these things" are approached...just sayn'.
Seems to apply to all products and services. Ultimately, I still cannot see Henry falling short on correcting the problem, to the customer's satisfaction. Just my take based on my own experience.

[jstanfield103]

I think this is the exception and not the norm for Henry Customer service. I have two Henry rifles, a .357 Classic and the BBS .44 Carbine. So far satisfied with both and would not be hesitant to purchase another one.

Not the norm and all tough sending them back is a pain in the rear, that's what I would do and put all the info in with them. But only after calling and discussing it with them in great detail and have them or one of their gunsmiths go through and completely look at every detail of the rifle.

[Vaquero]

I understand that this isn't the norm for Henry, but this isn't the first time I've read of customers having to repeatably return a rifle.
Upon sending one back for a third time, no matter what manufacture, Henry, Ruger, Savage, colt you name it.
I'd be demanding my money back or a FULL replacement.

What really ticked me off about Henry was a couple yrs. ago the mag tube on my 44BBB was ripping off.
I sent it back for a repair, well mine is an '07 made rifle and they have changed the design on how it hangs on the barrel.
So they replaced barrel and all, noticing that right off when it returned.
I called the next day to inquire which twist rate barrel was installed, as I knew they were in the process of changing from the 1:38 to all 1:20's.
Guess what they hadn't a clue, Hmm, I would think that would be something they would document. Nope.
Then he proceeds to tell me how to figure it out. Buddy I learned that a long damn time ago.
I bet I haven't put a 100 rds through it since, I'd just as soon shoot the Rossi's.

RP

[Travlin]

I say again that I wonder if all this hasn't happened because Mr.. I has turned things over to a younger man who maybe isn't up to the task.

[markiver54]

I say again that I wonder if all this hasn't happened because Mr.. I has turned things over to a younger man who maybe isn't up to the task.

I sure hope you're wrong, but I worried about that when Anthony turned it over. I would hope long term employees wouldn't let QC and CS suffer though.

[Bill.68]

I understand your frustration, but, snide remarks towards an administrator isn't going to remedy the problem.

Snide remark??? What snide remark??? Toughen up there cowboy.

[Rifletom]

I understand your frustration, but, snide remarks towards an administrator isn't going to remedy the problem.

Snide remark??? What snide remark??? Toughen up there cowboy.

I don't have to toughen anything up. You're walking a very thin line here. Jim simply made a comment on your problem with your rifle.
You in turn, answered with he doesn't know what he was looking at. What I'm asking of you, is to be a bit more reserved in your comments.
I am a moderator here. So, I'm asking; just tone it down. Thank you.

[Bill.68]

Good day then.