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Cases separating. Warranty service.

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XJP5
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Re: Cases separating. Warranty service.

Post by XJP5 » Tue Feb 07, 2023 3:26 pm

jstanfield103 wrote:
Mon Feb 06, 2023 4:44 am
Think they are so far behind production that they are not quality inspecting their rifles like they use to.
They told my dealer my .44 Big Boy was supposed to ship out at the end of January, and it didn't. Starting to make me think twice about going through with this purchase. Last thing I want to deal with are quality control issues. Sounds like they're experiencing a staffing shortage. :(
0 x
Henry Big Boy Color-Case Hardened Side Gate: Model H012GCC
20" Octagon Blued Steel
10 rounds (.44 Magnum/ .44 Special)
Link: https://www.henryusa.com/rifles/big-boy ... side-gate/

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BigAl52
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Re: Cases separating. Warranty service.

Post by BigAl52 » Tue Feb 07, 2023 7:13 pm

Send Dan at Henry an email and see if he can get your situation some attention
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wrwarner
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Re: Cases separating. Warranty service.

Post by wrwarner » Sat Feb 18, 2023 7:25 am

To provide an update. I mailed my rifle on Tuesday, 2/7 and it arrived at Henry on Friday, 2/10. They shipped it back Tuesday, 2/14 and I received it yesterday. Very quick turn around.

They replaced the barrel and everything looks great. Hope to get out to shoot it next week.
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jstanfield103
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Re: Cases separating. Warranty service.

Post by jstanfield103 » Sat Feb 18, 2023 9:58 am

Great to hear
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