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( Update) My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 11:07 am
by Vaquero
Yep, got an issue with the Big Boy.
Seems the end of the mag tube has split right where the inner tube locks.
Just got off the phone and a shipping label has been sent.
Guess I will get an experience with their CS.
So no 44 fun for a bit.
So off to town in a bit.
20200218_094306.jpg
RP
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 12:01 pm
by markiver54
Oooh! Not good Randy. Hardly a quick handyman fix. You know they will fix it. The waiting is the hardest part.
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 12:03 pm
by BigAl52
Bummer Randy. Im sure it will be taken care of. Ive had to do it 3 times. Twice with the same gun.
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 1:22 pm
by Vaquero
Well it's in possession of UPS.
We will see
RP
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 1:46 pm
by GFK
Wow! Could that be due to recoil? How many rounds have you shot?
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 2:00 pm
by fortyshooter
Henry must have modified the mount on newer rifles. My two have the heavier mount bracket with lock notch at the end of the mag tube.
Maybe they could modify yours for the new part and that would be a solid fix?
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 2:24 pm
by Vaquero
GFK wrote: ↑Tue Feb 18, 2020 1:46 pm
Wow! Could that be due to recoil? How many rounds have you shot?
No clue, I bought it years ago used, and ah I like to shoot.
I have no idea what happened went to load this morning and saw it.
RP
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 3:30 pm
by GFK
Vaquero wrote: ↑Tue Feb 18, 2020 2:24 pm
GFK wrote: ↑Tue Feb 18, 2020 1:46 pm
Wow! Could that be due to recoil? How many rounds have you shot?
No clue, I bought it years ago used, and ah I like to shoot.
I have no idea what happened went to load this morning and saw it.
RP
It is good that a company will stand behind its product until it stands no longer, or the product is not abused.
Re: My turn to experience the Henry CS.
Posted: Tue Feb 18, 2020 5:43 pm
by JEBar
Vaquero wrote: ↑Tue Feb 18, 2020 11:07 am
Seems the end of the mag tube has split right where the inner tube locks.
20200218_094306.jpg
RP
well understood, been there - done that .... ours (shown below) split after literally firing 10's of thousands of rounds .... they repaired it and so far, after firing thousands of more rounds, so good ....
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 9:27 am
by Vaquero
Just checked the tracking #, and it says they should have it by the end of the day tomorrow.
RP
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 9:51 am
by Mistered
Why not just ask them to send you a new tube?
Hardly a quick handyman fix.
Actually it is - pretty simple to replace and rifle stays in your possession.
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 9:56 am
by Vaquero
Ed, ( I know Right?) that is exactly what I asked for.
She said that they send those parts out, that I should send them the rifle and one of their Smiths would take care of it.
So here I am.
RP
Edit: Won't send those parts out.
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 10:01 am
by Mistered
She said that they send those parts out,
Ok if she said they 'send those parts out' why are they not just sending you the tube then?
Just wondering is all.
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 10:21 am
by Vaquero
Meant to say they WON'T send those out.
Sorry my fingers weren't werkin as fast as my Pea Brain.
RP
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 11:50 am
by Mistered
That sucks!
All the hassle of sending it back for a simple load tube swap!
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 11:57 am
by Rifletom
I came back to this thread to see that picture Randy put up of the cracked tube. My BB brass .357 has the same "collar" configuration[2016] as his.
My BB steel[2019] has the collar at the end like forty mentions. I honestly never paid much attention to it till this came up. I'll keep an eye on my .357. Is JEBar's a .44 also?
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 12:00 pm
by Vaquero
Yep, about what I thought, but what ya do?
One thing about it, it certainly makes for another argument against the loading tube.
Never have that worry with the Marlins, Winchesters, or the Rossi.
the rifle is only 13 yrs old.
Most of my Marlins and the 3 Winnies are all much older.
RP
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 12:01 pm
by markiver54
I don't think Randy is at a loss for something to shoot while it's gone.
Does not cost anything.....let Henry do it!
Might end up with an improved load tube anyway.
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 12:29 pm
by Vaquero
markiver54 wrote: ↑Thu Feb 20, 2020 12:01 pm
I don't think Randy is at a loss for something to shoot while it's gone.
Does not cost anything.....let Henry do it!
Might end up with an improved load tube anyway.
Maybe they will send me a coffee cup or something.
RP
Re: My turn to experience the Henry CS.
Posted: Thu Feb 20, 2020 12:53 pm
by Mistered
but what ya do?
Well what I would do is draft a well worded letter to A. I. Rationalizing the time and expense of sending the rifle in is unnecessary as the removal of the load tube is technically a maintenance issue, is simple to replace and I am very capable of doing so.
I would explain I have no issue about sending it in for any repair that is not something an owner would typically accomplish but replacing the load tube is simple, does not require special tools or equipment and I am capable of doing this as I have removed it (and reinstalled it) for cleaning previously.
