Failure to cycle

[ozark75]

I have a BBB .357.38. I have shot .38 and .357 from 125gr to 158gr (approximately 300 total rounds). And, for some reason, without fail, the 10th round always gets stuck after ejecting number 9 spent case. No matter the caliber or bullet weight. Every single time, number 10 won't feed. Anyone else experience this? Any thoughts?

[Mistered]

Anyone else experience this? Any thoughts?

IF you are loading .357 Mag I think ten rounds is one too many .
I can load nine in my BBB tube without kicking the lever open but at ten it will.
300 rounds is still not too many for a 'break in'
I do not experience any feed issues even with Xtreme 158 grain SWC bullets which are a very 'radical' design for a SWC bullet and the fact mine cycles them is amazing.
I recommend dropping one round and only load nine for a while and see what happens.
Opinions may vary but I find when I chamber a round BEFORE loading the tube with EIGHT rounds it is as smooth as silk.
I also recommend a complete teardown and a detailed cleaning along with an inspection of all interactive parts and any sharp edges dressed down, stoned and polished for improved action.

[CT_Shooter]

My BBB does not do that. It will load and cycle ten SAAMI 158 grain JSP/JHP .357s. Contact HRA CS and describe the issue.

I have a BBB .357.38. I have shot .38 and .357 from 125gr to 158gr (approximately 300 total rounds). And, for some reason, without fail, the 10th round always gets stuck after ejecting number 9 spent case. No matter the caliber or bullet weight. Every single time, number 10 won't feed. Anyone else experience this? Any thoughts?

[Ojaileveraction]

Only when loading 10?
Not with nine or one even?
It is not just the last one? is has to be number 10.

If it is the last one I'd suspect the mag follower.

If not the tear down as MrEd suggested.

[Mistered]

I don't think most understand how much crap is left in the load tube that probably NEVER gets cleaned out - both internal and external.
I am also thinking the load tube spring in problematic Henrys might be due to it being too long and could benefit from having a few coils clipped off.
This will require the muzzle end plug being removed to remove the spring which while being trimmed will also allow the spring and inner tube to be cleaned which I suspect most Henry owners have never done.
I get tired of people thinking 'contacting' HRA or sending their rifle back to them is going to be the 'Holy Grail' and take care of everything.
Not all rifles are the same or assembled by the same person.
Minor adjustments or corrections should be an accepted consequence of owning a something as unique as a Henry rifle.

[ESquared]

Mag tube and follower all spic-n-span clean? Ojai's and Ed's suggestions are all good. Like, What happens if you load 6?

Watch the video and tear it down. Sounds like something is gunked up inside (big gunsmithing term, gunked up).

[ozark75]

I never thought to try loading less than 10 and see what happens.

Everything else seems to work flawlessly. The rod goes in, no problem. Doesn't take extra effort or anything, just slides in and twists (locks) into place.

The first 9 are smooth as can be. The lever moves nice and smooth. Feels solid and crisp. No hiccups at all, just on 10.

[deano5150]

I never thought to try loading less than 10 and see what happens.

Everything else seems to work flawlessly. The rod goes in, no problem. Doesn't take extra effort or anything, just slides in and twists (locks) into place.

The first 9 are smooth as can be. The lever moves nice and smooth. Feels solid and crisp. No hiccups at all, just on 10.

I had this problem with my BBSC 357. It was always the last round regardless of how many I loaded. I emailed HRA customer service and they sent me a new magazine tube with a polymer follower. The tube that came with my rifle had a painted metal follower. The new tube solved the problem with my rifle.

[ozark75]

I'm not very gun saavy at all (as far as the inner workings are concerned). But, it doesn't seem like it is tube related. When number 10 won't load, the lever isn't returning to the closed position. I can see inside the chamber and it seems like the round is only getting partially lifted into place. I can jiggle the round with my finger and then close the lever. Sometimes its just loose, and sometimes its pretty tight.

Not sure what all of that means. I don't want to have to ship it back for repairs, but I am in no way confident in my ability to take it completely apart, perform repair work, and put it back together myself.

[Firefly]

Have you tried emailing Henry for advice

[ozark75]

So, a little update. Henry has attempted 3 repairs. None of them successful. Very disappointing. I sent an email to Mr Imperato, I am ready to just give the gun back to them and walk away.

[BigAl52]

Have you tried just loading like 6 rounds and see if it does it then?

[GFK]

Interesting. Yes, I am wondering if it is heat related.

[ozark75]

I tried loading only 5. Trouble eject shell 4 and loading round 5. No matter what I do, second to last shell wont eject and final round wont load.

[CT_Shooter]

Please let us know when you receive an answer from him and what he suggests about your experience. Three times with zero results seems like it might deserve his attention. Thanks.

I sent an email to Mr Imperato...

[ESquared]

Just so I'm tracking correctly, you have sent your rifle back to Henry three separate times or you sent it back once and they tried 3 different things to fix it (unsuccessfully) or they gave you three things to try yourself?

The note to Imperato is appropriate and should yield results.

[ozark75]

The first call I made they sent me a new inner mag tube to replace myself. Didnt solve the problem.

Called a second time, they requested I send it in. They replaced the inner mag tube (I had already done this per the first warranty call). Didnt solve the problem.

Called a third time, they requested I send it in. They replaced the bolt and carrier. Didnt solve the problem.

I only sent it to Henry two times (they sent me the inner mag tube the first time), but I made three total attempts with Henry to fix my gun.

Quite disappointed. I am interested to see what he has to say also. Quite frankly, I didnt ask him for a replacement, a refund or even additional repair work (it doesnt appear they know how to fix it and I am tired of dealing with it). I only asked for a return shipping label so I can return it to them to throw in the garbage. I dont want to throw it in my garbage at the curb (not a good idea), but I am pretty much done. Im just going to cut my losses and move on.

[CT_Shooter]

I would be upset, too. Your experience with HRA Customer Service should be addressed; though, I'm sure -- in the end -- you will be satisfied. It's guaranteed. Please let us know when you receive Anthony Imperato's reply and what happens next. Thanks.

I made three total attempts with Henry to fix my gun.

Quite disappointed and Im ready to cut my losses and just throw it in the garbage.

[GFK]

The first call I made they sent me a new inner mag tube to replace myself. Didnt solve the problem.

Called a second time, they requested I send it in. They replaced the inner mag tube (I had already done this per the first warranty call). Didnt solve the problem.

Called a third time, they requested I send it in. They replaced the bolt and carrier. Didnt solve the problem.

I only sent it to Henry two times (they sent me the inner mag tube the first time), but I made three total attempts with Henry to fix my gun.

Quite disappointed. I am interested to see what he has to say also. Quite frankly, I didnt ask him for a replacement, a refund or even additional repair work (it doesnt appear they know how to fix it and I am tired of dealing with it). I only asked for a return shipping label so I can return it to them to throw in the garbage. I dont want to throw it in my garbage at the curb (not a good idea), but I am pretty much done. Im just going to cut my losses and move on.

I imagine that it is very upsetting. Especially when, one expects an exceptional product. I can understand. But, things are made by people, who are not flawless. I am not trying to minimize your situation. And, I think you have made great efforts to resolve the issue. Regardless of the outcome, keep positive and happy shooting.

[Mistered]

This is very unfortunate and I sincerely hope you get resolution on this - in one way or another.
The problem I see is three attempts at replacing parts but with two returns to the factory and two attempts at replacing parts (with the inner mag tube a repeat) and then the bolt and carrier - yet with no diagnostics describing what they found - other than just throwing parts at it.
I suspect the people in the repair area are probably glorified 'parts changers' as opposed to qualified individuals who can actually inspect and diagnose a problem and resolve it.

Lets hope at a minimum they give you a refund which you should request at this point.