Page 1 of 1
Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 10:45 am
by GunnyGene
Does anyone know how Henry is handling the new shipping rules published by UPS (and likely other shippers also). Henry hasn't updated their Shipping and Return Policy on the web page since April, and everyone now has to abide by the new rules. The UPS rules include all firearm products and parts, and that those must be shipped to an FFL. Which would appear to inhibit ordering parts, etc., that in the past would have been shipped direct to your door.
Don't make this political, please. I just want to know how it's going to work for us. Please read the below carefully and follow the link trail(s) for the details of the UPS shipping policy.
https://www.thetruthaboutguns.com/ups-i ... -senators/
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 12:30 pm
by Kissmybrass
GunnyGene wrote: ↑Fri Sep 02, 2022 10:45 am
Does anyone know how Henry is handling the new shipping rules published by UPS (and likely other shippers also). Henry hasn't updated their Shipping and Return Policy on the web page since April, and everyone now has to abide by the new rules. The UPS rules include all firearm products and parts, and that those must be shipped to an FFL. Which would appear to inhibit ordering parts, etc., that in the past would have been shipped direct to your door.
Don't make this political, please. I just want to know how it's going to work for us. Please read the below carefully and follow the link trail(s) for the details of the UPS shipping policy.
https://www.thetruthaboutguns.com/ups-i ... -senators/
A lot of articles are worded to create a buzz... UPS broke shipping contracts with Brownell's and some other smaller company. Seems AR platform "ghost guns" were being shipped and UPS wanted nothing to do with that. I don't think this affects Henry or any other firearm or part manufacturer. Watch the hype, no way parts have to go to FFL, just actual serial numbered firearms.
D
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 1:05 pm
by GunnyGene
I hope you're right about parts. I read the Terms of Service, and related info on the UPS website and I'm not so sure about it. I suppose somebody will have to test it.
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 1:18 pm
by Kissmybrass
Pew Pew tactical had a good article on the subject...
https://www.pewpewtactical.com/ups-new- ... arm-parts/
I think it's time I get into flintlock and black powder guns -
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 1:40 pm
by GunnyGene
I read that as well as a few other articles a few days ago.
I just emailed Henry about this. Asked them if I ordered a new lever (an essential part for a Henry), would UPS require them to ship it to a FFL. I'm awaiting a reply.
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 2:23 pm
by Kissmybrass
GunnyGene wrote: ↑Fri Sep 02, 2022 1:40 pm
I read that as well as a few other articles a few days ago.
I just emailed Henry about this. Asked them if I ordered a new lever (an essential part for a Henry), would UPS require them to ship it to a FFL. I'm awaiting a reply.
Please keep me updated!
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 2:29 pm
by Vaquero
If I have to go to an ffl to pick up parts, I'll be done ordering anything.
Or make sure to ship fedx and screw UPS.
RP
Re: Repair/warranty/parts shipping rules
Posted: Fri Sep 02, 2022 2:34 pm
by GunnyGene
Kissmybrass wrote: ↑Fri Sep 02, 2022 2:23 pm
GunnyGene wrote: ↑Fri Sep 02, 2022 1:40 pm
I read that as well as a few other articles a few days ago.
I just emailed Henry about this. Asked them if I ordered a new lever (an essential part for a Henry), would UPS require them to ship it to a FFL. I'm awaiting a reply.
Please keep me updated!
Of course. It will probably be next week before they respond. I'm sure their lawyers will be consulted. The interesting part is if Henry is impacted by this, I can only imagine what the semi-auto guys will have to endure.
Re: Repair/warranty/parts shipping rules
Posted: Sat Sep 03, 2022 6:12 am
by PBSnooker
UPS delivered a new shotgun stock yesterday to me FWIW.
Re: Repair/warranty/parts shipping rules
Posted: Sat Sep 03, 2022 9:54 am
by GunnyGene
PBSnooker wrote: ↑Sat Sep 03, 2022 6:12 am
UPS delivered a new shotgun stock yesterday to me FWIW.
That's encouraging.
When did you order it? The new rules became effective this past Mon, 29 Aug.
Re: Repair/warranty/parts shipping rules
Posted: Sat Sep 03, 2022 7:46 pm
by PBSnooker
I believe I ordered it August 29. This was a Hogue stock for a Remington wingmaster.
Re: Repair/warranty/parts shipping rules
Posted: Tue Sep 06, 2022 11:19 am
by GunnyGene
Reply from Henry CS this morning. No sweat on parts shipping.
Good morning Gene,
We use both UPS and USPS for shipping and they do not have restrictions on this. Thank you and have a great day!
Heide Bowen
Customer Service Representative
(715) 736-3030
Re: Repair/warranty/parts shipping rules
Posted: Tue Sep 06, 2022 11:24 am
by JEBar
thanks for following up and posting this info
Re: Repair/warranty/parts shipping rules
Posted: Tue Sep 06, 2022 11:37 am
by Sir Henry
Yes thanks.
Re: Repair/warranty/parts shipping rules
Posted: Tue Sep 06, 2022 4:22 pm
by Vaquero
Good to know Gene, thanks for the update.
RP
Re: Repair/warranty/parts shipping rules
Posted: Tue Sep 06, 2022 5:08 pm
by GunnyGene
Y'all are welcome. I was kinda hoping for a little more detail about the overall issue, for example shipping a rifle back for whatever reason, but I guess having a Henry UPS Shipping label would cover us without going thru a FFL on our end. I think I'd still be very nervous about it until some of this shakes out in the next few months or years. I'd hate to ship a rifle back and it get's "lost in transit".
That's nothing new of course. Stuff get's side tracked/lost/stolen in transit all the time, but it seems like it's been getting much worse in the last few years.
Re: Repair/warranty/parts shipping rules
Posted: Wed Sep 07, 2022 8:34 am
by DsGrouse
fed ex bans all gun parts and reciever shipping
https://youtu.be/E3f-9hbdSZI
Re: Repair/warranty/parts shipping rules
Posted: Wed Sep 07, 2022 9:56 pm
by Luv the lever
I just ordered ammo and was sent a shipping verification from UPS. I’ll follow up.