I contacted Henry by email about an issue I had with a new Henry. They got intouch with me immediatly and I explaind my problem. They fixed it on the spot. They didn't have to do what they did. It was way more than they should have but I guess that's why we all love Henry rifles.
I can't tell you how cool it is to have a company like this in the US. I can't thank then enough.
Also, I got notified that one of the on line Gun companies have the Henry 22 octa, barrel pump action back in stock so I ordered it. I've been wanting one to fill out the Henry collection (That I shoot). After it and my long ranger comes in, I'll start thinning the herd. I have a few like my AK and others I will be selling or giving to a relative. I'll just be making room for the Henry's. I was raised on lever guns, and pump action's. Also a single shot bolt action 308 when I was old enough to lug that heavy puppy around (I was very young when I started deer hunting).
When I got my first Henry, I fell in love with it. Never had anything so smooth. I learned on a 30-30 lever action at 9 and I could shoot peas in a pod at 50 yds with it( that's my story and I'm sticking to it), but when I got to shoot a Henry, I didn't know what quality was.
Site seems to be working OK.
Henry has the greatest CS in the Business
- daytime dave
- Administrator / Owner
- Posts: 5951
- Joined: Sun Mar 20, 2016 10:27 pm
- Location: Upstate NY

Re: Henry has the greatest CS in the Business
It never gets old hearing how great the customer service is at Henry. Did you know they have won at least one national award for their customer service? Isn't it great that all you have to do is ask a question and you get not only an answer, but often times more than you asked for? No wonder they are expanding. They are doing things right.
Some days I'm Andy, most days I'm Barney........
Eaglescout, NRA Life Endowment member, BCCI Life Member
Eaglescout, NRA Life Endowment member, BCCI Life Member
- JEBar
- Town Marshal / Deputy Admin
- Posts: 20413
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC

Re: Henry has the greatest CS in the Business
congrats on your new Henry rifles ..... looking forward to your coming range reports an use impressions .... be sure to follow the link below to where you may add them to our community's total
http://henryrifleforums.com/viewtopic.p ... 86#p182686
Re: Henry has the greatest CS in the Business
Had a problem with my new Henry and they immediately sent me a shipping label. Service department got it on a Monday and I had it back in my hands on Friday. Couldn't believe it.
Re: Henry has the greatest CS in the Business
So very cool to hear everone's story on the CS. They have a great product. If I was a young man, that would be a company I would be proud to be part of.
Thanks for the replies folks. Some people here to be proud of as well.
Thanks for the replies folks. Some people here to be proud of as well.