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Best Warranty & Response Ever

Posted: Fri Jun 18, 2021 9:39 pm
by Olcowhand
I bought my 45-70 Henry side gate just this past Monday. Had a spot of wood putty on butt stock where it was chipped putting in the rear sling post. Filed warranty that night and couldn't find a place to upload images of receipt and the place in butt stock. This morning my request still said waiting on approval, but after lunch a package comes with not just the butt stock complete with brass plate, but also a new fore stock! Just 4 days later! Talk about fast and super service!!

Re: Best Warranty & Response Ever

Posted: Fri Jun 18, 2021 9:55 pm
by JEBar
understood on the quality of Henry service after the sale .... its truly outstanding .... be sure to add your rifles to our community's total at the address below


http://henryrifleforums.com/viewtopic.p ... 49#p173949

Re: Best Warranty & Response Ever

Posted: Sun Jun 20, 2021 1:36 am
by daytime dave
Yup, they won an award for their customer service. It's great. The owner really knows how to make loyal customers.

Re: Best Warranty & Response Ever

Posted: Sun Jun 20, 2021 7:15 am
by richg87
Nice! Henry's customer service is top notch. The interview with the the owner says it all.

Re: Best Warranty & Response Ever

Posted: Sun Jun 20, 2021 11:17 am
by BigAl52
Second to no one and doesnt surprise me at all. Henry is the best

Re: Best Warranty & Response Ever

Posted: Sun Jul 18, 2021 8:04 am
by Centaur
They are top notch. Their customer service is outstanding.

Re: Best Warranty & Response Ever

Posted: Sun Jul 18, 2021 8:43 am
by richg87
Henry support is top notch. When I picked up my new Evil Roy 22mag the receiver cover was a little rough. It had a few scratches. I called Henry and I had a new receiver cover the next day. This is why my Henry collection keeps getting bigger!