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Best Warranty & Response Ever

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Olcowhand
Tenderfoot
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Joined: Thu Jun 17, 2021 11:33 am
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Best Warranty & Response Ever

Post by Olcowhand » Fri Jun 18, 2021 9:39 pm

I bought my 45-70 Henry side gate just this past Monday. Had a spot of wood putty on butt stock where it was chipped putting in the rear sling post. Filed warranty that night and couldn't find a place to upload images of receipt and the place in butt stock. This morning my request still said waiting on approval, but after lunch a package comes with not just the butt stock complete with brass plate, but also a new fore stock! Just 4 days later! Talk about fast and super service!!
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JEBar
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Joined: Sun Mar 20, 2016 10:58 pm
Location: central NC
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Re: Best Warranty & Response Ever

Post by JEBar » Fri Jun 18, 2021 9:55 pm

understood on the quality of Henry service after the sale .... its truly outstanding .... be sure to add your rifles to our community's total at the address below


http://henryrifleforums.com/viewtopic.p ... 49#p173949
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daytime dave
Administrator / Owner
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Joined: Sun Mar 20, 2016 10:27 pm
Location: Upstate NY
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Re: Best Warranty & Response Ever

Post by daytime dave » Sun Jun 20, 2021 1:36 am

Yup, they won an award for their customer service. It's great. The owner really knows how to make loyal customers.
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Some days I'm Andy, most days I'm Barney........
Eaglescout, NRA Life Endowment member, BCCI Life Member

richg87
Wrangler
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Joined: Fri May 28, 2021 9:01 pm
Location: Elverson PA
United States of America

Re: Best Warranty & Response Ever

Post by richg87 » Sun Jun 20, 2021 7:15 am

Nice! Henry's customer service is top notch. The interview with the the owner says it all.
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BigAl52
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Re: Best Warranty & Response Ever

Post by BigAl52 » Sun Jun 20, 2021 11:17 am

Second to no one and doesnt surprise me at all. Henry is the best
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Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......


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Centaur
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Location: Wyoming/Arizona
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Re: Best Warranty & Response Ever

Post by Centaur » Sun Jul 18, 2021 8:04 am

They are top notch. Their customer service is outstanding.
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richg87
Wrangler
Posts: 60
Joined: Fri May 28, 2021 9:01 pm
Location: Elverson PA
United States of America

Re: Best Warranty & Response Ever

Post by richg87 » Sun Jul 18, 2021 8:43 am

Henry support is top notch. When I picked up my new Evil Roy 22mag the receiver cover was a little rough. It had a few scratches. I called Henry and I had a new receiver cover the next day. This is why my Henry collection keeps getting bigger!
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