Henry is really a top notch company. I finally got around to needing to clean my HO10. They lever loop screw must've been installed by an arm wrestler. Even using hollow ground gunsmith drivers, it was a bitch to get loose. I also boogered up the slot too. I sent henry a message, and they were like, hey, no worries, a new screw is on its way, gratis.
They earned a customer for life..
Spring has sprung. Get out and shoot your Henry
Customer service
Customer service
6 x
Don't listen to people that say you don't need more guns and ammo. No one needs that kind of negativity in their lives!!
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JEBar
- Town Marshal / Deputy Admin
- Posts: 19348
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC
Re: Customer service
no surprise at Henry stepping up to the plate but its always good to hear such reports .... thanks for posting it
2 x
Re: Customer service
Customer service is key when I buy a product or good. I will pay extra for it. Without it warranty’s are useless
2 x
Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
Re: Customer service
That lever screw is packed tight. Had the same trouble with mine, lucky I did damage the screw. Henry's middle name is Customer Service.
1 x
I rarely ever buy a rifle, but when I do, it's a Henry.
"Every day above ground, is a good day" ( Al Capone )
"Every day above ground, is a good day" ( Al Capone )