Thanks for the help.

[Galen]

Hello all

First I would like to thank all that answer my last post and to give a update on what has been done. I called Henry and talked to a lady and she said some one would call me back in less then 24 hours. I gave them a week I did not hear back from them so I called them back and that lady told me they would call me back, I told her that is what I was told the other time and never did hear from them. I was then told she would write that down and make sure they would call me back. I did hear back from the next day and was told I would have to send it back, I was asked if I had a printer and I said no. I was then told that they would send me a label and then send it back. Well it’s been two weeks and still have not got anything. Now I am thinking do I really want to send it back not knowing if I will ever get it back or when.

[JEBar]

I'd recommend you send that info plus details on the issue with your rifle to Anthony@Henryusa.com .... my hunch is, you will see positive results

[Sir Henry]

Ditto on the results.

[ol'pole]

Shouldn't have to send info to the owner employees should do their job accurately & promptly !!!!

[JEBar]

Shouldn't have to send info to the owner employees should do their job accurately & promptly !!!!

in a perfect world that's dead on .... Henry's operation is very good, better than most but it isn't perfect ....

[ol'pole]

I contacted Henry CS in Jersey about the height of the front sight on my bbs 45 with an octagon barrel ( I'm thinking about changing it for a fiber optic sight) and she told me it was .090" HIGH and the rear was .070" HIGH she doesn't know the difference between HEIGHT and DIAMETER, she tried to sell me a set of their sights. I gave three different CS reps the model & s/n, one CS told me that the rear dovetail cut was .070" deep and the front cut was .180" deep, I can see that measuring the cuts (with out removing the sights) that they are both about .070" deep. With the info I provided them it should have took them about 1 minute to look it up on the computer and see the parts used in the build and told me what the height front sight that was used.
I'm still waiting for a response to my last email to them It's been 2 weeks

[markiver54]

Times are tough...just have patience and I'm sure all problems will be resolved.

[If1Hitu]

Welcome to the forum.