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Country Smokers Wood Pellet Grill and Smoker

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BigAl52
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by BigAl52 » Sat Mar 26, 2022 4:51 pm

I will be curious as to your thoughts when you replace that auger. It looked like it was going to be a fun job to get at the screws in the bottom as the screw heads themselves are bigger than the slots that you can access them thru. At least they were on mine.
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JEBar
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by JEBar » Sat Mar 26, 2022 5:42 pm

interesting .... I've looked at the install instructions and quickly got lost .... when it gets here I'll give it a try and if I can't handle it, they will have to come up with a plan B
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Sir Henry
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by Sir Henry » Sat Mar 26, 2022 6:24 pm

Isn’t there a rule where you don’t read directions until all else has failed?
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BigAl52
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by BigAl52 » Sat Mar 26, 2022 7:28 pm

My wife can usually figure it out before I read the directions then I just take orders from her like usual
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Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......


H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55

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JEBar
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by JEBar » Sat Mar 26, 2022 9:38 pm

mine gets way tooooo much to tell family members by being an observer
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by JEBar » Sat Apr 02, 2022 8:07 pm

replacement auger motor arrived
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Re: Country Smokers Wood Pellet Grill and Smoker

Post by JEBar » Thu Apr 07, 2022 9:13 am

well the saga continues but I do feel there is now a small light in the distance at the end of the tunnel .... during the process we've learned a good bit .... first, one of the reasons we purchased our Traveler was its 5 warranty .... the warranty clearly states it covers all grill parts and there is no doubt that Country Smoker is serious about backing their products .... we've learned that the problem is, having a parts warranty isn't worth much if you can't install them .... bottom line, in spite of over the phone conversations with customer service and diagrams with pictures showing removing the OEM auger proved to be all but impossible .... in the end, the cause turned out to be a hard creosote buildup that prevented the auger from moving through its tube .... pictures below show some of the story
Attachments
220401 005 auger tube 002.jpg
220401 005 auger tube 002.jpg (78.19 KiB) Viewed 880 times
220401 003 creosote 002.jpg
220401 003 creosote 002.jpg (52.05 KiB) Viewed 880 times
220401 003 creosote 001.jpg
220401 003 creosote 001.jpg (51.29 KiB) Viewed 880 times
220401 002 OEM auger motor 001.jpg
220401 002 OEM auger motor 001.jpg (70.7 KiB) Viewed 880 times
220401 001 new auger motor 002.jpg
220401 001 new auger motor 002.jpg (59.83 KiB) Viewed 880 times
220401 001 new auger motor 001.jpg
220401 001 new auger motor 001.jpg (63.56 KiB) Viewed 880 times
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