Got it today .. It broke :(

[Alex]

Lol.. of course I have a printer and it even works most of the time.
I was directed to submit a warrenty request online which I did. I just checked because for some reason I am up at 3:30am and it says approved/a shipping label will be sent to you shortly.
I never got an option to print. Trust me .. i cant wait to get this off and fixed

[Alex]

Here is what the site says as of 8am AZ time. I don't know if that means they are sending a label via mail or I am do an email with instructions on how to download and print a label.

warrenty.jpg

[CT_Shooter]

It should be sent by email (mine was, before they built the portal). If you don't get it within a day, just call and ask for a confirmation. Good luck.

[Alex]

It should be sent by email (mine was, before they built the portal). If you don't get it within a day, just call and ask for a confirmation. Good luck.

Yea .. I was hoping to send it off yesterday but its not like its been sitting. I only did the portal yesterday morning and a day wait on approval is not unreasonable.

Still .. Bummer. Retired so while we are far from starving, those big paychecks aren't rolling in every week and I didn't really need a rifle. Just thought it was something neat and had been looking at them for years. In hindsight I am starting to feel like it was a foolish purchase. For $700 I would have liked to get more than 35 rounds out of it.

When I contacted Ruger I had a shipping label in 15 minutes and the gun back in 8 days.

[markiver54]

Keep in mind, It's not a very good time of year for fast turn around. Thanksgiving, Christmas, New year etc. Any company could be a bit under staffed because of vacation time, or simply long weekend paid holidays. Hope that does not happen in your case.
Just something, in all fairness to consider.
I'm sure though, that when you get it back, you will be happy you made the purchase.

[GFK]

It should be sent by email (mine was, before they built the portal). If you don't get it within a day, just call and ask for a confirmation. Good luck.

Yea .. I was hoping to send it off yesterday but its not like its been sitting. I only did the portal yesterday morning and a day wait on approval is not unreasonable.

Still .. Bummer. Retired so while we are far from starving, those big paychecks aren't rolling in every week and I didn't really need a rifle. Just thought it was something neat and had been looking at them for years. In hindsight I am starting to feel like it was a foolish purchase. For $700 I would have liked to get more than 35 rounds out of it.

When I contacted Ruger I had a shipping label in 15 minutes and the gun back in 8 days.

I can understand. I am not familiar with Ruger. But, anything made by man is subject to having issues. If yours is like mine, you will enjoy shooting it (once, the bugs get worked out).

[Mags]

.
Might want to check your email spam folder. My label arrived within minutes. It was a PDF file attachment.

Here is what the site says as of 8am AZ time. I don't know if that means they are sending a label via mail or I am do an email with instructions on how to download and print a label.

warrenty.jpg

[Mistered]

Still have the rifle?
If so request they ovenight you a complete bolt and replace it.

[Mags]

.
Understand the feeling, but it will pass. I was anxious the whole time it was gone. Once you have the rifle back the joy of shooting it will return.

... am starting to feel like it was a foolish purchase. For $700 I would have liked to get more than 35 rounds out of it.

[JEBar]

For $700 I would have liked to get more than 35 rounds out of it.

your frustration is understandable .... we had to send our Henry 44 Mag back and, like you, weren't happy to have to do so .... that frustration passed and she's literally fired thousands of rounds since then (over 1,000 in the last month) .... knowing what I know now, if the need arises again I won't hesitate to send her back in certain knowledge that Henry will take care of whatever the problem may be