Spring has sprung. Get out and shoot your Henry

Long wait for service?

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Ernie
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Re: Long wait for service?

Post by Ernie » Thu Nov 14, 2019 6:50 pm

Welcome to the forum. Get calling....you know what they say about the squeaky wheel.
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BrokenolMarine
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Re: Long wait for service?

Post by BrokenolMarine » Thu Nov 14, 2019 11:24 pm

Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.
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You can tell a lot about the character of a man...
by the way he treats those who can do nothing for him.

Yornoc3
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Re: Long wait for service?

Post by Yornoc3 » Fri Nov 15, 2019 11:52 am

I also found Leverevoulution 250 grain Monoflex ammo to be accurate in my 45-70 single shot, it shot to the same accuracy as 300 grain conventional soft points, 3 shot groups real close to an inch at 100 yards.
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Cokepelli
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Re: Long wait for service?

Post by Cokepelli » Sun Nov 17, 2019 9:30 pm

BrokenolMarine wrote:
Thu Nov 14, 2019 11:24 pm
Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.
He sure does!!! I emailed him this evening and had a response within 5 minutes. To say he was upset that it has taken as long as it has is an understatement! Daniel emailed me within minutes of Mr. Imperato and I was informed that they have all my communications with them in their system and will have this resolved within 48 hours. Looking forward to having my rifle back in time for this upcoming season!
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JEBar
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Re: Long wait for service?

Post by JEBar » Sun Nov 17, 2019 9:34 pm

Yep .... no surprise whatsoever at Anthony's reaction :D
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BrokenolMarine
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Re: Long wait for service?

Post by BrokenolMarine » Sun Nov 17, 2019 9:39 pm

Cokepelli wrote:
Sun Nov 17, 2019 9:30 pm
BrokenolMarine wrote:
Thu Nov 14, 2019 11:24 pm
Send Anthony Imperato an email directly, and explain that you have been patient, but hunting season is quickly approaching. He DOES care.

Welcome to the forum family.
He sure does!!! I emailed him this evening and had a response within 5 minutes. To say he was upset that it has taken as long as it has is an understatement! Daniel emailed me within minutes of Mr. Imperato and I was informed that they have all my communications with them in their system and will have this resolved within 48 hours. Looking forward to having my rifle back in time for this upcoming season!
Told you that Anthony really does care. Reasonable is no problem, but the delay without keeping you informed, and that long delay... Anthony will make it right.

Jim
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You can tell a lot about the character of a man...
by the way he treats those who can do nothing for him.

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Mags
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Re: Long wait for service?

Post by Mags » Sun Nov 17, 2019 11:27 pm

.
Great company lead by a great president!
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UPDATES: OR passes 114, "one of strictest gun control measures in U.S." https://henryrifleforums.com/viewtopic. ... 34#p213234

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JEBar
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Re: Long wait for service?

Post by JEBar » Mon Nov 18, 2019 9:30 am

from all I've heard and personally seen, Anthony is dedicated to his company providing exceptional service after the sale .... I seriously doubt that we will ever hear any specifics on the rumbling that has to be going on behind the scenes .. ;) ..
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Mags
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Re: Long wait for service?

Post by Mags » Mon Nov 18, 2019 12:16 pm

.
Ya there had to have been a 'sit up straight' moment for Dan to have followed up almost immediately.
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UPDATES: OR passes 114, "one of strictest gun control measures in U.S." https://henryrifleforums.com/viewtopic. ... 34#p213234

Cokepelli
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Re: Long wait for service?

Post by Cokepelli » Tue Nov 19, 2019 11:29 am

My BBS will be back in my possession today! Barrel had to be replaced. Thanks everyone for your input.
4 x

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