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by Pitchman1968 » Fri Sep 20, 2019 2:38 pm
All's Well That Ends Well. Another superb customer service experience from HRA. I sent the rifle back to Bayonne this past Monday, 9/16. Today, Friday, 9/20, UPS delivered the rifle back to me at noon. I figure the rifle arrived at HRA'S repair shop on Tuesday...Bayonne, NJ is about 220 miles from my home. The rifle was repaired on Wednesday or Thursday morning and was picked up by UPS Thursday PM.
In my original post I was too embarrassed to mention that when I took the rifle apart to see if I could replace the split magazine tube, I was unable to reassemble it. So, when I shipped to HRA, the rifle was in pieces. This is not the first time that's happened; once before I took the rifle apart to clean out the receiver and couldn't get it back together. And, yes I have watched the video on HRA's website on how to disassemble and reassemble the H006B model.
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