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Can I fix it?

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BigAl52
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Re: Can I fix it?

Post by BigAl52 » Fri Mar 23, 2018 11:04 am

NO ONE wants to send a gun back including me. But perfection in life just isnt accomplished all the time. Good job sending it back> Henry will make it right.
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Mgderf
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Re: Can I fix it?

Post by Mgderf » Fri Mar 23, 2018 11:10 am

JEBar wrote:
Mgderf wrote:It's on it's way back to Rice Lake.
good move .... they have a history of rapid turnaround rates, she'll be back soon

Yeah, I'll be excited to get it back.
I had just enough working time on the lever that the action was really smoothing out.
It was smooth to start with, but just kept getting slicker as I ran more rounds through it.

I'm hoping, since it has been returned for warranty work, it will be given a complete and detailed inspection.
This being the case, I hope to have a brand new broken-in rifle when it returns.
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leversnlongbows
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Re: Can I fix it?

Post by leversnlongbows » Fri Mar 23, 2018 3:11 pm

Very interested in this because my h010 is next to be shipped back.
About 15-20% ftf.
Also has a firing pin size dimple worn in the transfer bar.
If I get ftf I have always had it fire when recocked and refired 2 or 3 times.
Bought used but 95% condition so maybe only a few hundred shots through it(mostly mine)...probably why it was sold.
I like it and am ok with it if it is properly repaired.
What was Henry's protocol for shipping?
Thanks.
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CT_Shooter
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Re: Can I fix it?

Post by CT_Shooter » Fri Mar 23, 2018 4:10 pm

leversnlongbows wrote: What was Henry's protocol for shipping?
First of all, call Henry Customer Support and describe the problem you're having with your rifle to a Henry rep. For a return, they will email a UPS shipping label. You may need to get an outer box for it, even if you have the original Henry box. If you have neither, tell the CS rep you need their help with that.

Let us know how you make out.
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Shakey Jake
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Re: Can I fix it?

Post by Shakey Jake » Fri Mar 23, 2018 4:48 pm

I had two FTF (failure to fire) rounds today at the range. I went, "Oh, Boy!" (not what I really said). Hope this isn't the beginning of problems for me. If it is I'll have Henry also address the bluing issue.
Last edited by Shakey Jake on Fri Mar 23, 2018 6:26 pm, edited 1 time in total.
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Mgderf
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Re: Can I fix it?

Post by Mgderf » Fri Mar 23, 2018 6:15 pm

Shakey Jake wrote:I had to FTF rounds today at the range. I went, "Oh, Boy!" (not what I really said). Hope this isn't the beginning of problems for me. If it is I'll have Henry also address the bluing issue.
I thought I heard something... oh well,
You do mean failure to fire, right?
Not failure to feed. I had no issues at all with feeding.
As a matter of fact, mine seemed to feed even .32S&W longs just fine, and I was THRILLED with that revelation.

Those S&W longs out of a rifle with a 20" barrel are like a loud cap-gun, and less recoil than some .22's.
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Mgderf
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Re: Can I fix it?

Post by Mgderf » Wed Mar 28, 2018 6:13 pm

UPS tracking information came in today.
My Henry is is on it's way home.
Must have been an easy fix for them.

I'll be interested to see what the repair ticket says.
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Re: Can I fix it?

Post by PT7 » Wed Mar 28, 2018 6:28 pm

On the "repair ticket." Just a comment.

If I recall the times I needed Henry gunsmithing services, the explanations of the return tickets were very short/concise. If not enough to explain what you need to know, I'd call them. I did that when I had the challenges of the .30-30 back in early 2014. That problem with the lever popping open during magazine ammo loading was an across-the-board problem, and Henry was busy with many requests (as they also are today). But my persistent phone calls got me all the way to the gunsmith shop manager that time! I was surprised, but finally got all info I needed.

Henry will bend over backwards to help out.

Mgderf wrote:UPS tracking information came in today.
My Henry is is on it's way home.
Must have been an easy fix for them.

I'll be interested to see what the repair ticket says.
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Mgderf
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Re: Can I fix it?

Post by Mgderf » Wed Mar 28, 2018 6:34 pm

Well, the action was as slick as you could ask for, and it shot to point of aim, so it about had to be bolt or firing pin related.
I'm expecting nothing more than, "Replaced bolt/firing pin".

That would be fine with me.
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Re: Can I fix it?

Post by Mgderf » Fri Mar 30, 2018 10:47 pm

PT7 wrote:On the "repair ticket." Just a comment.

If I recall the times I needed Henry gunsmithing services, the explanations of the return tickets were very short/concise. If not enough to explain what you need to know, I'd call them. I did that when I had the challenges of the .30-30 back in early 2014. That problem with the lever popping open during magazine ammo loading was an across-the-board problem, and Henry was busy with many requests (as they also are today). But my persistent phone calls got me all the way to the gunsmith shop manager that time! I was surprised, but finally got all info I needed.

Henry will bend over backwards to help out.

Mgderf wrote:UPS tracking information came in today.
My Henry is is on it's way home.
Must have been an easy fix for them.

I'll be interested to see what the repair ticket says.
Came home today.
I only ran 10 rounds through, but it had zero light strikes.
The repair tag read simply, "Replaced bolt and tuned".
Whatever they did, it seemed to work.
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