Spring has sprung. Get out and shoot your Henry
Just another Henry customer service comment
Just another Henry customer service comment
So recently I was getting my Henry Big Boy 357 out of the case. My 006M model. The case slipped in my hand and I dropped the gun on the butt. It put a dent in the brass butt plate hitting hard on the concrete. Upon further inspection I saw a crack in the stock. So I called up Henry talked to Tia told her what happened and Id like to buy another butt stock. She wasnt having any of that and proceeded to tell me she would send one out free of charge. Cant say enough good about this company. Even when its not there fault they fix it. Thanks Henry for replacing my stock. Maybe some of there workers look at our site
9 x
Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
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fortyshooter
- Ranch Foreman
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RanchRoper
- Forum Ambassador
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- Location: Land of Shining Mountains, Alberta
Re: Just another Henry customer service comment
That's what sells the next Henry. Nice.
0 x
1860 Colt SA Richards Conversion Revolver .45C
1860 Henry .45C
1885 High Wall .45C
1820-1840 Frontier Percussion .50
1790-1820 Frontier Flintlock .50
Ohkínohkomit - Shoot skillfully
1860 Henry .45C
1885 High Wall .45C
1820-1840 Frontier Percussion .50
1790-1820 Frontier Flintlock .50
Ohkínohkomit - Shoot skillfully
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markiver54
- Deputy Marshal
- Posts: 10305
- Joined: Sun Nov 04, 2018 11:49 am
- Location: Biue Ridge Mountains, NC
Re: Just another Henry customer service comment
I ordered a scope mount on a Monday or Tuesday and had it in my hand by Saturday. Excellent cross country service. Thanks Henry.
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Rifletom
- Deputy Marshal
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- Location: California Territory
Re: Just another Henry customer service comment
Al, I would call that excellent service indeed. Good on Henry!
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Re: Just another Henry customer service comment
And yet I couldn't get them to do anything about the trigger plate on my new AW that was almost an 1/8" higher on one side over the other. Told me that was in their tolerance level. With today's computer controlled cnc machines an eyelash too high is not acceptable,oh well. Good luck with the new parts
1 x
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CT_Shooter
- Administrator emeritus
- Posts: 5156
- Joined: Mon Mar 21, 2016 8:42 am
- Location: Connecticut
Re: Just another Henry customer service comment
I hear your frustration, bosleydog, and if it were my rifle, I might feel the same. So, please call CS and tell them that you are not satisfied with your rifle as it is; that you think it should be re-worked and if they don't improve the fit of the components, you would like a refund. You will get one or the other... guaranteed. Let us know how you make out.
bosleydog wrote: ↑Thu Aug 06, 2020 3:37 pmAnd yet I couldn't get them to do anything about the trigger plate on my new AW that was almost an 1/8" higher on one side over the other. Told me that was in their tolerance level. With today's computer controlled cnc machines an eyelash too high is not acceptable,oh well. Good luck with the new parts
0 x
H006M Big Boy Brass .357 - H001 Classic .22LR - Uberti / Taylors & Co. SmokeWagon .357 5.5" - Uberti / Taylors & Co. RanchHand .22LR 5.5"
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markiver54
- Deputy Marshal
- Posts: 10305
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- Location: Biue Ridge Mountains, NC
Re: Just another Henry customer service comment
Sounds like something is not right there...A whole 1/8 inch off?? 
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I'm your Huckleberry