Spring has sprung. Get out and shoot your Henry
( Update) My turn to experience the Henry CS.
Re: My turn to experience the Henry CS.
A new tube sent would have been much easier all around.
I can only imagine what their service receiving dept. looks like.
I can only imagine what their service receiving dept. looks like.
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- Vaquero
- Ranch Boss
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- Joined: Mon Mar 21, 2016 12:56 am
- Location: Somewhere between Memphis & Nashville
Re: My turn to experience the Henry CS.
Pissed today boys, wife sent me a message earlier with a pic of a ups note saying they tried to deliver a package.
Why the Hell did Henry send it without notification?
Not happy
RP
Why the Hell did Henry send it without notification?
Not happy
RP
0 x
Monte Walsh "You have No idea how little I care".
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
- CT_Shooter
- Administrator emeritus
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- Location: Connecticut
Re: My turn to experience the Henry CS.
The two times I had returns sent from Henry, I didn't get a heads up either. Just lucky that my late wife was home each time. Granted that was a few years ago and Henry should have improved their procedures, but it appears not.
Since I live alone now (and because these services are available), I created an online account for both UPS and USPS to alert me to pending deliveries. UPS sends an email and allows me to specify where at my home I want the packages delivered (my back deck) and lets me reschedule expected deliveries when I need to. USPS sends me an email each day with a scanned photo of each piece of mail to expect that day as well as tracking information and dates when packaged deliveries will be expected. It's been great.
Since I live alone now (and because these services are available), I created an online account for both UPS and USPS to alert me to pending deliveries. UPS sends an email and allows me to specify where at my home I want the packages delivered (my back deck) and lets me reschedule expected deliveries when I need to. USPS sends me an email each day with a scanned photo of each piece of mail to expect that day as well as tracking information and dates when packaged deliveries will be expected. It's been great.
2 x
H006M Big Boy Brass .357 - H001 Classic .22LR - Uberti / Taylors & Co. SmokeWagon .357 5.5" - Uberti / Taylors & Co. RanchHand .22LR 5.5"
Re: My turn to experience the Henry CS.
Same here Randy. I got the UPS notice on the door. Wife wasnt home that day. Got it the next day no issues but I think since they give you that follow along with there progress link in there repair recall they think you will see it there. I did check that after I got my notice and in fact it was noted there. Not sure if thats the case but just my guess. I wish they would notify you to but didnt happen to me either as I said.
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Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
H001T .22LR
H001T .22LR MONUMENT VALLEY
H003T PUMP .22LR
BBS .41 MAG
SS .357
SIDE GATE 38-55
Re: My turn to experience the Henry CS.
Not that it justifies it, or makes it right but I'll bet their service department is backed up to who knows where.Why the Hell did Henry send it without notification?
If you factor the number of Henry's sent back for repair from just those reported on this forum it's a pretty high number - and this forum ain't that big. Add in the ones we DON'T hear about being sent back and I'll bet it's a bunch!
Bottom line is NO gun should sent back to the customer without notification first!
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- markiver54
- Deputy Marshal
- Posts: 10283
- Joined: Sun Nov 04, 2018 11:49 am
- Location: Biue Ridge Mountains, NC
Re: My turn to experience the Henry CS.
Guess I got lucky. Henry gave me a tracking # when they sent back my SGC, so I knew exactly when it was coming.
Bad news is, it all took longer than I expected.
Sounds like you at least got a pretty quick turnaround Randy. Please let us know how the " fix " went. I'll be curious to know if they put the beefed up barrel band on, like in my pic of my 357.
Bad news is, it all took longer than I expected.
Sounds like you at least got a pretty quick turnaround Randy. Please let us know how the " fix " went. I'll be curious to know if they put the beefed up barrel band on, like in my pic of my 357.
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I'm your Huckleberry
- Vaquero
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- Location: Somewhere between Memphis & Nashville
Re: My turn to experience the Henry CS.
I tried using their stupid progress link a couple three or four times never worked.BigAl52 wrote: ↑Mon Mar 02, 2020 4:23 pmSame here Randy. I got the UPS notice on the door. Wife wasnt home that day. Got it the next day no issues but I think since they give you that follow along with there progress link in there repair recall they think you will see it there. I did check that after I got my notice and in fact it was noted there. Not sure if thats the case but just my guess. I wish they would notify you to but didnt happen to me either as I said.
First off the tube is an easy repair could have done it myself, then no notification, I could have made sure someone would have been here.
Sure it's just one more day, it's just the principal of the matter.
Ok rant over, time for a cold B&T.
RP
0 x
Monte Walsh "You have No idea how little I care".
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
- Vaquero
- Ranch Boss
- Posts: 10256
- Joined: Mon Mar 21, 2016 12:56 am
- Location: Somewhere between Memphis & Nashville
Re: ( Update) My turn to experience the Henry CS.
As most know about yesterday.
It arrived safe and sound today, according to the wife about 15 before I got home.
Apparently the newer style mag tube design doesn't match the older, and mounts at the end of the barrel and not a few inches before.
So looks like I got a new barrel also,think I'm gonna give them a call tomorrow and confirm. If so what twist it has.
Looks like load development is going to start over.
RP
It arrived safe and sound today, according to the wife about 15 before I got home.
Apparently the newer style mag tube design doesn't match the older, and mounts at the end of the barrel and not a few inches before.
So looks like I got a new barrel also,think I'm gonna give them a call tomorrow and confirm. If so what twist it has.
Looks like load development is going to start over.
RP
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3 x
Monte Walsh "You have No idea how little I care".
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
Ain't No Apologies for My Temperament
Si vis pacem, para bellum
H001, H006, H012
- markiver54
- Deputy Marshal
- Posts: 10283
- Joined: Sun Nov 04, 2018 11:49 am
- Location: Biue Ridge Mountains, NC
Re: ( Update) My turn to experience the Henry CS.
Glad it's back Randy, and glad to see it is reinforced which it should have been from the start. Let us know what you find out about the barrel.
1 x
I'm your Huckleberry