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Customer Service from Henry

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stevec
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Customer Service from Henry

Post by stevec » Tue Aug 27, 2019 1:55 pm

What a great company, I had a broken empty shell stuck in the barrel of my H006 44 mag. The gun was purchased back in 2010, and had many rounds through it, then a shell broke inside the barrel at the range a few weeks ago, I brought the gun to my gunsmith, I could not get the shell out, he looked at it and sent it back to Henry for repair. Henry took it replaced the barrel and mag tube tested it and sent it back to the gunsmith and me in about a weeks time. The gun came back like new and no COST, I could not believe it, a Great company that stands behind their product, I own 5 Henry rifles and I will buy more, Thanks Henry
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CT_Shooter
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Re: Customer Service from Henry

Post by CT_Shooter » Tue Aug 27, 2019 2:20 pm

Thanks for sharing that with us. HRA... the best in the business, bar none.
stevec wrote:
Tue Aug 27, 2019 1:55 pm
...a Great company that stands behind their product, I own 5 Henry rifles and I will buy more, Thanks Henry
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JEBar
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Re: Customer Service from Henry

Post by JEBar » Tue Aug 27, 2019 2:22 pm

such stories come as no surprise but are always good to hear .. 8-)
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BigAl52
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Re: Customer Service from Henry

Post by BigAl52 » Tue Aug 27, 2019 4:13 pm

Great news and like Jim says not surprised to hear about it. Thanks for sharing your story. Things like this that happen make you want to support them anyway you can.
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markiver54
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Re: Customer Service from Henry

Post by markiver54 » Tue Aug 27, 2019 4:40 pm

As was said, not surprised either, but still great to hear. I hope everyone with these kind of experiences will share their stories...go HRA!
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RanchRoper
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Re: Customer Service from Henry

Post by RanchRoper » Tue Aug 27, 2019 6:17 pm

Glad you got it fixed up.
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markiver54
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Re: Customer Service from Henry

Post by markiver54 » Tue Aug 27, 2019 6:26 pm

RanchRoper wrote:
Tue Aug 27, 2019 6:17 pm
Glad you got it fixed up.
There's that great pic!...now keep that avatar at least for a while RR! JK, all your avatars are cool! :D
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RanchRoper
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Re: Customer Service from Henry

Post by RanchRoper » Tue Aug 27, 2019 6:32 pm

Haha....will leave Badger up until winter likely...last days of summer greenery.
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1860 Colt SA Richards Conversion Revolver .45C
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markiver54
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Re: Customer Service from Henry

Post by markiver54 » Tue Aug 27, 2019 6:35 pm

RanchRoper wrote:
Tue Aug 27, 2019 6:32 pm
Haha....will leave Badger up until winter likely...last days of summer greenery.
You too my friend!
You adorn him well!
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Mistered
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Re: Customer Service from Henry

Post by Mistered » Tue Aug 27, 2019 9:17 pm

I had a broken empty shell stuck in the barrel
Kind of wondering what you mean by this.
Did the case head separate leaving the remainder of the case in the CHAMBER?
How did the case 'break' exactly and where did it end up?
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