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Henry customer service!

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Lyman
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Henry customer service!

Post by Lyman » Mon May 20, 2019 9:29 am

Since I bought my Henry H001 I had used a scope on it as my vision has been declining. I recently got a new eye glass RX and am seeing much better using progressive lenses. This prompted me to start using some see through scope rings. To my surprise my gun shoots very high even with the rear sight bottomed out. I read somewhere that the H001M front sight was taller. I sent off an email to Henry late last night asking about the taller sight. Dina Lonky answered my email first thing this morning saying that the new taller sight was in the mail. This has got to be the best customer service of any Company I have ever dealt with.
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JEBar
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Re: Henry customer service!

Post by JEBar » Mon May 20, 2019 12:03 pm

no surprise but always good to hear .... looking forward to following your progress
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BigAl52
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Re: Henry customer service!

Post by BigAl52 » Mon May 20, 2019 3:49 pm

Yup that's why I have a lot of there guns. For me it makes me want to support them even more. To bad there isn't more company's that follow in there foot steps as I feel we wouldn't need to worry as much about not being made in the USA.
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Don't worry about getting older and still doing stupid stuff. You'll do the stupid stuff as always, only much slower. Hold my beer and watch this.......


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Lyman
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Re: Henry customer service!

Post by Lyman » Fri May 24, 2019 10:43 am

I received the H001M front sight yesterday. Looks to be about .125 inches taller. I managed to swap it out. I think Henry must have had a gorilla install the screws holding the sight. They were VERY tight. I went through 6 screwdrivers before I found one that fit just right. Broke loose with a sharp snap. I hope to get out to the range this weekend.
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ESquared
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Re: Henry customer service!

Post by ESquared » Fri May 24, 2019 10:58 am

Look forward to hearing how it goes. The geometry of it all would lead to a guess that it'll work just fine! Congrats on getting the old one dislodged. Screwdriver sets are a must.
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BB Steel .357 | SGC 22LR | LR .308 | CCH 30-30 | BB Brass .45 Colt (Carbine) | Single Shot 20 gauge | Single Shot .223 | Single Shot 357

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JEBar
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Re: Henry customer service!

Post by JEBar » Fri May 24, 2019 11:02 am

same here .... .125 inches equals 1/8th" .... that sure doesn't seem like much of a difference
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Mags
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Re: Henry customer service!

Post by Mags » Fri May 24, 2019 12:30 pm

Was having a sling fit problem with the sling stud on the LR buttstock. Was going to machine it down, but wanted a spare stud before I attempted. Contacted HenryCS. Sure, they'd be happy to send me a spare. What I got in the mail was a whole new buttstock! Thinking there was mistake, I contacted HenryCS back. No mistake, told me they don't stock the sling studs as a separate part. What other company does that? Over the top generosity.
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dddrees
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Re: Henry customer service!

Post by dddrees » Fri May 24, 2019 1:07 pm

I never had to use their customer support but it is good to hear they do such a great job.
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Lyman
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Re: Henry customer service!

Post by Lyman » Fri May 24, 2019 1:42 pm

JEBar wrote:
Fri May 24, 2019 11:02 am
same here .... .125 inches equals 1/8th" .... that sure doesn't seem like much of a difference
It might be more. I didn't have my calipers with me. I was just eye balling it.
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Ojaileveraction
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Re: Henry customer service!

Post by Ojaileveraction » Fri May 24, 2019 2:33 pm

JEBar wrote:
Fri May 24, 2019 11:02 am
same here .... .125 inches equals 1/8th" .... that sure doesn't seem like much of a difference
20+ MOA
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Pax at Justitia

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