Is it that much? I think this is going to get me in the ball park. It was shooting about 10-12" high at 100yds. That would allow me to adjust the rear sight. I'd love to have it at POA and not have to change anything else.
Spring has sprung. Get out and shoot your Henry
Henry customer service!
Re: Henry customer service!
0 x
NRA & 2nd Amendment Supporter. Lyman is my middle name.
-
Holdmonkey
- Tenderfoot
- Posts: 1
- Joined: Thu May 16, 2019 7:03 pm
Re: Henry customer service!
Just bought a the case-hardened, octagon barreled .45-70. Shot 16 rounds for the first time on 5/27/19 to sight in the rifle.
After firing and cleaning, noticed a hairline crack on the left side at the joint between the stock and the receiver in the stock, approx. 1" long.
Called Henry Tuesday on lunch break, had to call back on Wednesday, 5/29/19 as I missed their call back later on Tuesday afternoon.
Spoke to a young lady at the main number (didn't hear her name),explained the situation, and she told me that she'd ship me a replacement stock set, and to look for it in 7-10 days. Said not to worry about shipping the original back, as they didn't want it. This was at 11:15 on 5/29/2019. Had the stock set in my hands 6 days later. Didn't have to send my rifle back and worry about damage in shipping. Problem resolved expeditiously. Thought that was pretty good customer service.
After firing and cleaning, noticed a hairline crack on the left side at the joint between the stock and the receiver in the stock, approx. 1" long.
Called Henry Tuesday on lunch break, had to call back on Wednesday, 5/29/19 as I missed their call back later on Tuesday afternoon.
Spoke to a young lady at the main number (didn't hear her name),explained the situation, and she told me that she'd ship me a replacement stock set, and to look for it in 7-10 days. Said not to worry about shipping the original back, as they didn't want it. This was at 11:15 on 5/29/2019. Had the stock set in my hands 6 days later. Didn't have to send my rifle back and worry about damage in shipping. Problem resolved expeditiously. Thought that was pretty good customer service.
4 x
Re: Henry customer service!
I emailed Mr. Imperato to thank him for the American Eagle rifle I won here on the Henry forum.
Thinking he would be attending NRA annual meeting in Indianapolis, I told him I would like the opportunity to shake his hand.
He explained that he would NOT be in attendance on the days I would be there as he had prior commitments.
He then thanked me for being a Henry customer. I had told him I own other Henry's.
He then said in his email that he had authorized an associate to "comp" me with some more Henry swag, to thank me for being a customer!
About a week later I received a package in the mail containing,
1-Hunt with a Henry ballcap
1-Thinsulate knit cap
1-Hunt with a Henry polo shirt
This was for nothing more than my contacting them to thank THEM!
Henry goes FAR beyond what most other companies do in customer service.
That's the way you build and KEEP a loyal customer base.
Thinking he would be attending NRA annual meeting in Indianapolis, I told him I would like the opportunity to shake his hand.
He explained that he would NOT be in attendance on the days I would be there as he had prior commitments.
He then thanked me for being a Henry customer. I had told him I own other Henry's.
He then said in his email that he had authorized an associate to "comp" me with some more Henry swag, to thank me for being a customer!
About a week later I received a package in the mail containing,
1-Hunt with a Henry ballcap
1-Thinsulate knit cap
1-Hunt with a Henry polo shirt
This was for nothing more than my contacting them to thank THEM!
Henry goes FAR beyond what most other companies do in customer service.
That's the way you build and KEEP a loyal customer base.
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