Spring has sprung. Get out and shoot your Henry
Warranty Service
- JEBar
- Town Marshal / Deputy Admin
- Posts: 19270
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC
Re: Warranty Service
dang computer .. .. if it is so sharp, it should have corrected that typo .. .. thanks, date has been corrected ..Travlin wrote:It got there in 2014? Did Rod Serling send it?
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Re: Warranty Service
When the Henry .45-70's first came out, there was an issue with the loading tube (which has been corrected). I had to send my .45-70 in twice - once for repair - second time for the loading tube upgrade.
Like JEBar stated - they instructed me to wrap the box in brown paper with no visible evidence it was a firearm.
As PT7 stated, I took the package to the UPS Store. First thing they asked - "Is this a firearm" They told me they would not ship firearms. I had to take it to a regular UPS Hub facility for shipment.
Like JEBar stated - they instructed me to wrap the box in brown paper with no visible evidence it was a firearm.
As PT7 stated, I took the package to the UPS Store. First thing they asked - "Is this a firearm" They told me they would not ship firearms. I had to take it to a regular UPS Hub facility for shipment.
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H001, H001L, H004, H001TM, H006, H010, H012M, H012GR
NRA Member, GOA Member, ISRA Member, ILCCW
NRA Member, GOA Member, ISRA Member, ILCCW
- JEBar
- Town Marshal / Deputy Admin
- Posts: 19270
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC
Re: Warranty Service
no change in info on the "Customer Portal" .... no notation that the rifle has been received (per UPS it was delivered yesterday) ... not a big deal because I know they have it .... with Thanksgiving coming next week, I don't expect to have it back for a while
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Re: Warranty Service
There's an organic seasonality to almost every business/product/service, and I've wondered about how it works for something like Henry Warranty Repair. At the height of deer season, are there likely to be FEWER rifles going back to Henry for repair (meaning that the weeks leading up to deer season would have been crazy)?
Or, are many of them given as gifts at the Holidays, and problems don't appear until early January and the the first quarter is high volume time at the old repair shop? Dunno.
I wouldn't be surprised - assuming they're working Mon - Wed of next week - if yours is on its way back to you prior to Thanksgiving. Sending good mojo along those lines anyway!
Or, are many of them given as gifts at the Holidays, and problems don't appear until early January and the the first quarter is high volume time at the old repair shop? Dunno.
I wouldn't be surprised - assuming they're working Mon - Wed of next week - if yours is on its way back to you prior to Thanksgiving. Sending good mojo along those lines anyway!
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BB Steel .357 | SGC 22LR | LR .308 | CCH 30-30 | BB Brass .45 Colt (Carbine) | Single Shot 20 gauge | Single Shot .223 | Single Shot 357
- JEBar
- Town Marshal / Deputy Admin
- Posts: 19270
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC
Re: Warranty Service
having worked in and owned various businesses, I most certainly agreeESquared wrote:There's an organic seasonality to almost every business/product/service,
hope you are right .... good mojo appreciated ..ESquared wrote:I wouldn't be surprised - assuming they're working Mon - Wed of next week - if yours is on its way back to you prior to Thanksgiving. Sending good mojo along those lines anyway!
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- JEBar
- Town Marshal / Deputy Admin
- Posts: 19270
- Joined: Sun Mar 20, 2016 10:58 pm
- Location: central NC
Re: Warranty Service
email received from Henry and Warranty Work Order updated to show rifle received and logged in yesterday .... no other notations noted
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Re: Warranty Service
It's now under the cone of silence...
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BB Steel .357 | SGC 22LR | LR .308 | CCH 30-30 | BB Brass .45 Colt (Carbine) | Single Shot 20 gauge | Single Shot .223 | Single Shot 357