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Warranty Service

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JEBar
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Re: Warranty Service

Post by JEBar » Tue Nov 20, 2018 5:04 pm

the cone of silence is still very much in control .. ;) .. no change in info on the "Customer Portal" .... with Thanksgiving, I don't really expect to hear much, if anything, until sometime next week
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JEBar
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Re: Warranty Service

Post by JEBar » Mon Nov 26, 2018 11:10 am

all's quiet on the Henry front ... ;)
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ESquared
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Re: Warranty Service

Post by ESquared » Mon Nov 26, 2018 12:08 pm

My notices came at the end of the day, after they'd "cycled through" whatever needed to happen (UPS Label generated, etc.). It's gotta be pretty cold up in Rice Lake, so the wheels might be turning kind of slowly on the Monday after a holiday weekend!
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Re: Warranty Service

Post by JEBar » Mon Nov 26, 2018 12:16 pm

they logged it in at Rice Lake on Nov 15th so its been there 11 days .... during that time there have been two weekends and Thanksgiving .... so there has only a few work days .... I don't expect to hear anything for a while
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Re: Warranty Service

Post by ESquared » Mon Nov 26, 2018 12:18 pm

Carnac says the answer is: "This week."
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Re: Warranty Service

Post by JEBar » Thu Nov 29, 2018 12:14 am

ESquared wrote:Carnac says the answer is: "This week."
well, Carnac appears to be psychic .. :? .. just checked my Customer Portal and our BBS 44 Mag left Rice Lake yesterday .... no comments addressing what they found to be the problem, nor what was done to correct it .... about 8 hours ago it departed from Hodgkins, IL and is on the road to who knows where .. :?: .. it is due to be delivered to us in 2 days, Friday 11-30-18 .. 8-) .. finally, we have a forecast for a weekend with good weather .. :) .. if that proves to be correct, I hope to resight the scope and send a few hundred rounds down range .. 8-)
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ESquared
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Re: Warranty Service

Post by ESquared » Thu Nov 29, 2018 8:44 am

Awesome news, JEB! Wonder how many here remember the Carnac reference?

Please let us know how she shoots. You should get a printout in the box with the Tech's notes of what was done.
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Re: Warranty Service

Post by BigAl52 » Thu Nov 29, 2018 8:50 am

Who could forget Carnac
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JEBar
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Re: Warranty Service

Post by JEBar » Thu Nov 29, 2018 9:12 am

ESquared wrote:Please let us know how she shoots. You should get a printout in the box with the Tech's notes of what was done.
absolutely .... I've done a good bit of thinking about the issue ===> load 10, first 9 load, fire and eject perfectly ... 10th round loads, fires, but hangs up instead of ejecting <=== the only difference I can think of is not having a round ready to go into the chamber .... I'm looking forward seeing what they say
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Re: Warranty Service

Post by Cofisher » Thu Nov 29, 2018 10:19 am

BigAl52 wrote:Who could forget Carnac
Nobody who knows what a hermetically sealed mayonnaise jar is.
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