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Re: Sight adjustment

Posted: Sun Mar 17, 2019 9:42 am
by markiver54
Ratchet wrote:I sent a rifle back a couple months ago. I got tracking numbers both ways. Henry will give you a warranty number and a login number to check progress on their website. That is where the tracking numbers can be found. No one was home the first time UPS tried to deliver. Their note said they would make two more attempts, then it was return to sender because of “adult signature required.” The note also said you could contact them and have it held at a local service center and pick up at your convenience. That’s what I did, and picked it up the next day.
Thank you Ratchet for sharing your experience. I feel better now. If I can track it...I WILL! Be here. :)

Re: Sight adjustment

Posted: Fri Mar 22, 2019 9:27 am
by markiver54
Update...still waiting. :cry:

Re: Sight adjustment

Posted: Fri Mar 22, 2019 8:37 pm
by ESquared
Did they issue a Warranty Tracking Number (or whatever they call it) when they received it and put it in their system? And/or do you know from your UPS outbound shipment's tracking number when it arrived?

Re: Sight adjustment

Posted: Fri Mar 22, 2019 9:05 pm
by markiver54
Thanks Evan. Yes, I've been checking every day on the tracking link. There is a spot there for return tracking, but nothing yet. They did acknowledge receiving it on the 13th. Have the HWS # and access code. Figure I'll give them till Monday before I call to check status. Always hesitant to be a PIA. Do wish I would have heard something regarding progress or shipment by now though! :( ;)

Re: Sight adjustment

Posted: Mon Mar 25, 2019 10:09 pm
by markiver54
Emailed Henry today, was told my rifle was in repair and should be sent back sometime this week. Fingers crossed that it is this week and HOPE! It is truly fixed. No reason to doubt that really, just that besides the frozen dove tail, it was also a little cocked over and out of level...guess I'll know soon. :?

Re: Sight adjustment

Posted: Mon Mar 25, 2019 10:29 pm
by ESquared
Great news! The big, brown truck will be coming soon!

Re: Sight adjustment

Posted: Mon Mar 25, 2019 10:37 pm
by markiver54
ESquared wrote:Great news! The big, brown truck will be coming soon!
Must admit, I'm pretty nervous re: results. Trying to remain optimistic. :) can't wait to shoot with better results!

Re: Sight adjustment

Posted: Wed Mar 27, 2019 8:43 pm
by Ernie
Been watching your posts. Hope to hear the good news soon.

Re: Sight adjustment

Posted: Wed Mar 27, 2019 9:05 pm
by markiver54
Ernie wrote:Been watching your posts. Hope to hear the good news soon.
Thank you Ernie, appreciate your interest! Unfortunately, have not heard any more about my SGC yet. ;)

Re: Sight adjustment

Posted: Thu Mar 28, 2019 5:07 pm
by Ernie
Could happen tomorrow. Put my .070 peep on mine today and double checked the front sight just because. Supposed to rain Saturday, have to see how Sunday pans out.