Today in fact I did call them. The lady answering the phone was very polite, and ask me to hold on while she connected me to the gunsmith. BTW, he's the only gunsmith working at that company.....wow! Wanted to clarify the instruction manual's info on the hammer's "first cock position" (safety). There was a slight click just before I hit the first cock position, and learned from the gunsmith that it is the safety bar snaking up to block the firing pin from hitting a cartridge. Good to know it's operating okay!
Had some questions on dis-assembly for cleaning. There was nothing in the instruction manual. Again got some good help.
My last question was about how to maintain the standard blued finish (almost black appearance) on my Russian revolver. The instruction manual said my standard bluing was one type, and there was another bluing available called "charcoal blue finish." They are maintained differently. Mine will be easy as the gunsmith said a good polish is the best protection. So I'll be using the Renaissance once again!
The T&C web site has this blurp on the other "charcoal blue finish:"
The gunsmith told me this more "delicate" finish easily scratches, and also must be constantly oiled. Out of curiosity, I searched under the top-break revolvers on their web site and found a Schofield top-break with this charcoal bluing and a CCH frame. Sure is unusual-looking revolver color to me. Here is a photo for our entertainment.Charcoal blue finish is a bright blue delicate over-oxidized bluing which will naturally patina to a soft grey color over a long period of time with handling and use.
So not only did I receive good CS from both persons I chatted with today, the gunsmith enjoyed talking about the revolvers he maintains, and said he loves his job!
Glad I called.....C_T shooter was absolutely right about Taylor's & Company having their CS act together.
PT7